:root{
  --bg:#f1f0ee; --card:#fff; --ink:#1d1f23; --muted:#6b6f76; --line:#e3e1dd;
  --navy:#1b2f55; --navy2:#2a4a82; --soft:#e8edf5; --green:#2e7d4f; --red:#b3261e;
  --amber:#a66a00; --redbg:#fbe9e7; --greenbg:#e6f4ea; --amberbg:#fff4e0;
}
*{box-sizing:border-box}
html,body{margin:0;background:var(--bg);color:var(--ink);font:14px/1.45 -apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,Helvetica,Arial,sans-serif}
a{color:var(--navy2);text-decoration:none} a:hover{text-decoration:underline}
h1{font-size:22px;margin:4px 0 14px} h2{font-size:15px;margin:0 0 10px} h3{font-size:13px;margin:0 0 6px}
.top{display:flex;align-items:center;gap:16px;padding:10px 16px;background:#fff;border-bottom:1px solid var(--line);position:sticky;top:0;z-index:20}
.brand{display:flex;align-items:center;gap:8px;font-weight:700;color:var(--ink)} .brand:hover{text-decoration:none}
.logo{background:var(--navy);color:#fff;border-radius:6px;padding:3px 6px;font-size:12px}
.logo-mark{height:28px;width:auto;display:block}
.top nav{display:flex;gap:4px;overflow-x:auto;flex:1}
.top nav a{padding:6px 10px;border-radius:6px;color:var(--ink);white-space:nowrap}
.top nav a.on{background:var(--soft);color:var(--navy)} .top nav a:hover{text-decoration:none;background:#f4f4f2}
.top .right{display:flex;align-items:center;gap:10px}
.badge{background:var(--red);color:#fff;border-radius:9px;padding:0 6px;font-size:11px}
main{max-width:1000px;margin:18px auto;padding:0 16px} main.wide{max-width:none}
.card{background:var(--card);border:1px solid var(--line);border-radius:10px;padding:16px;margin-bottom:14px}
.grid2{display:grid;grid-template-columns:1fr 1fr;gap:14px}
.grid3{display:grid;grid-template-columns:repeat(3,1fr);gap:10px}
.stats{display:grid;grid-template-columns:repeat(auto-fit,minmax(110px,1fr));gap:10px;margin-bottom:14px}
.stat{background:#fff;border:1px solid var(--line);border-radius:10px;padding:10px 12px;color:var(--ink)}
.stat b{display:block;font-size:22px} .stat span{font-size:12px;color:var(--muted)} .stat:hover{text-decoration:none;border-color:#c9c6c0}
.muted{color:var(--muted)} .small{font-size:12px}
.list .row{padding:9px 0;border-bottom:1px solid var(--line)} .list .row:last-child{border-bottom:0}
.list .row b{display:block}
.btn{display:inline-block;border:1px solid var(--line);background:#fff;color:var(--ink);border-radius:7px;padding:7px 12px;font:inherit;cursor:pointer}
.btn:hover{text-decoration:none;background:#f7f7f5}
.btn.primary{background:var(--navy);border-color:var(--navy);color:#fff} .btn.primary:hover{background:var(--navy2)}
.btn.danger{color:var(--red)} .btn.sm{padding:4px 10px;font-size:13px}
.btn[disabled],.btn.disabled{opacity:.5;cursor:not-allowed;pointer-events:none}
button.link{background:none;border:0;color:var(--navy2);cursor:pointer;font:inherit;padding:0}
form.inline{display:inline}
label{display:block;font-size:12px;color:var(--muted);margin:8px 0 3px}
input[type=text],input[type=email],input[type=tel],input[type=number],input[type=date],input[type=password],input[type=url],input:not([type]),select,textarea{
  width:100%;padding:7px 9px;border:1px solid #cfccc6;border-radius:6px;font:inherit;background:#fff;color:var(--ink)}
textarea{min-height:80px;resize:vertical}
input:focus,select:focus,textarea:focus{outline:2px solid #b9c8e3;border-color:var(--navy2)}
.check{display:flex;align-items:center;gap:6px;color:var(--ink);font-size:13px;margin:10px 0}
.check input{width:auto}
.fields{display:grid;grid-template-columns:1fr 1fr;gap:0 12px}
.fields .full{grid-column:1/-1}
.flash{padding:10px 12px;border-radius:8px;margin-bottom:12px;background:var(--greenbg);color:var(--green)}
.flash.err{background:var(--redbg);color:var(--red)} .flash.warn{background:var(--amberbg);color:var(--amber)}
.warnbox{background:var(--redbg);color:var(--red);padding:10px 12px;border-radius:8px;margin:8px 0}
.okbox{background:var(--greenbg);color:var(--green);padding:8px 12px;border-radius:8px;margin:8px 0}
.pill{display:inline-block;padding:1px 8px;border-radius:10px;font-size:12px;background:var(--soft);color:var(--navy)}
.pill.red{background:var(--redbg);color:var(--red)} .pill.green{background:var(--greenbg);color:var(--green)} .pill.amber{background:var(--amberbg);color:var(--amber)}
.tag{display:inline-flex;align-items:center;gap:4px;padding:1px 8px;border-radius:10px;font-size:12px;background:#efe9f7;color:#5b3c8c;margin:0 4px 4px 0}
.tag button{border:0;background:none;color:inherit;cursor:pointer;padding:0}
table.t{width:100%;border-collapse:collapse;background:#fff}
table.t th,table.t td{text-align:left;padding:8px;border-bottom:1px solid var(--line);vertical-align:top}
table.t th{font-size:12px;color:var(--muted);font-weight:600;background:#fafaf8;position:sticky;top:0}
table.t tr:hover td{background:#fafaf8}
.tablewrap{overflow-x:auto;border:1px solid var(--line);border-radius:10px;background:#fff}
.filters{display:flex;gap:8px;flex-wrap:wrap;margin-bottom:12px;align-items:center}
.filters input,.filters select{width:auto;min-width:140px}
.tabs{display:flex;gap:4px;margin-bottom:8px;flex-wrap:wrap}
.tabs button{border:1px solid var(--line);background:#fff;border-radius:6px;padding:5px 12px;cursor:pointer;font:inherit}
.tabs button.on{background:var(--navy);color:#fff;border-color:var(--navy)}
.lead-head .meta{color:var(--muted);margin:2px 0 8px}
.chips{display:flex;flex-wrap:wrap;gap:8px;margin:8px 0}
.chip{border:1px solid var(--line);background:#fff;border-radius:16px;padding:3px 10px;font-size:13px;color:var(--ink)}
.chip.blocked{color:var(--red)}
.kpis{display:grid;grid-template-columns:repeat(3,1fr);gap:8px;margin-bottom:8px}
.kpi{background:#f4f3f0;border-radius:8px;padding:8px} .kpi span{font-size:11px;color:var(--muted);display:block} .kpi b{font-size:15px}
.timeline .item{padding:10px 0;border-bottom:1px solid var(--line)} .timeline .item:last-child{border:0}
.timeline .when{font-size:12px;color:var(--muted)}
.bubbles{display:flex;flex-direction:column;gap:8px;max-height:360px;overflow-y:auto;padding:4px}
.bubble{max-width:78%;padding:8px 11px;border-radius:12px;background:#ecebe8;white-space:pre-wrap}
.bubble.out{align-self:flex-end;background:var(--navy);color:#fff}
.bubble .when{display:block;font-size:11px;opacity:.75;margin-top:3px}
.email-msg{border:1px solid var(--line);border-radius:8px;padding:10px;margin-bottom:8px}
.email-msg .eb{white-space:pre-wrap;margin-top:4px}
.email-msg.in{border-left:3px solid var(--green)} .email-msg.out{border-left:3px solid var(--navy2)}
.map iframe{width:100%;height:240px;border:0;border-radius:8px}
.board{display:flex;gap:12px;overflow-x:auto;padding-bottom:12px;align-items:flex-start}
.col{background:#e7e5e1;border-radius:10px;min-width:240px;width:240px;flex:0 0 auto;padding:8px;max-height:calc(100vh - 210px);display:flex;flex-direction:column}
.col.drag-over{outline:2px dashed var(--navy2)}
.col h3{display:flex;justify-content:space-between;padding:4px 4px 8px;margin:0}
.col .cards{overflow-y:auto;flex:1;min-height:40px}
.kcard{background:#fff;border-radius:8px;padding:9px;margin-bottom:8px;border:1px solid var(--line);cursor:grab}
.kcard b{display:block} .kcard .small{margin-top:2px}
.kcard select{margin-top:6px;font-size:12px;padding:3px}
.kcard.dragging{opacity:.4}
.inbox .row{display:flex;justify-content:space-between;gap:12px;padding:10px 4px;border-bottom:1px solid var(--line);color:var(--ink)}
.inbox .row.unread b{color:var(--navy)} .inbox .row.unread{background:#f6f8fc}
.inbox .row .prev{color:var(--muted);white-space:nowrap;overflow:hidden;text-overflow:ellipsis;max-width:620px}
.login{max-width:360px;margin:12vh auto}
.counter{font-size:12px;color:var(--muted)}
.row-actions{display:flex;gap:8px;align-items:center;margin-top:8px;flex-wrap:wrap}
.hint{font-size:12px;color:var(--muted);margin-top:4px}
pre.code{background:#f4f3f0;padding:10px;border-radius:8px;overflow-x:auto;font-size:12px;white-space:pre-wrap}
@media (max-width:760px){
  .grid2,.fields{grid-template-columns:1fr}
  .grid3{grid-template-columns:1fr 1fr}
  .bname{display:none}
  .top{flex-wrap:wrap} .top nav{order:3;flex-basis:100%}
  main{margin-top:12px}
}
.grid2>*,.grid3>*,.fields>*{min-width:0}
.top .right{margin-left:auto}
@media (max-width:760px){
  .grid3{grid-template-columns:1fr}
  .kpis{grid-template-columns:1fr 1fr}
  .bubble{max-width:90%}
}
/* Command Center */
.dot{display:inline-block;width:9px;height:9px;border-radius:50%;margin-right:4px;vertical-align:middle;background:#bbb}
.dot.ok{background:var(--green)} .dot.warn{background:#d9a400} .dot.bad{background:var(--red)}
table.t.plain{background:none} table.t.plain th{background:none;position:static} table.t.plain td,table.t.plain th{padding:6px 4px}
.up{color:var(--green)} .down{color:var(--red)}
.linkgrid{display:grid;grid-template-columns:repeat(auto-fill,minmax(180px,1fr));gap:8px}
.linkcard{display:block;border:1px solid var(--line);border-radius:8px;padding:8px 10px;color:var(--ink);background:#fafaf8;font-weight:600;font-size:13px}
.linkcard span{display:block;font-weight:400;font-size:11px;color:var(--muted);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.linkcard:hover{text-decoration:none;border-color:#c9c6c0;background:#fff}
.siterow{display:flex;justify-content:space-between;gap:10px;padding:9px 0;border-bottom:1px solid var(--line)}
.siterow:last-of-type{border-bottom:0}
.topsearch input{width:170px;padding:5px 9px;font-size:13px}
@media (max-width:760px){ .topsearch{display:none} }
/* Competitors */
.comp-map{height:300px;border-radius:8px;margin:10px 0;border:1px solid var(--line);z-index:0}
.logo-img{height:28px;max-width:160px;object-fit:contain;display:block}
/* Value cheat sheet drawer */
.calc{position:fixed;top:56px;right:12px;width:450px;max-width:calc(100vw - 24px);max-height:calc(100vh - 70px);overflow:auto;background:var(--card);border:1px solid var(--line);border-radius:10px;box-shadow:0 10px 30px rgba(0,0,0,.15);padding:14px;z-index:50}
.calc-head{display:flex;justify-content:space-between;align-items:center;margin-bottom:6px}
.calc-mode{display:flex;gap:14px;flex-wrap:wrap;margin-bottom:4px}
.calc .fields{grid-template-columns:1fr 1fr}
.calc-t td,.calc-t th{white-space:nowrap;text-align:right} .calc-t td:first-child,.calc-t th:first-child{text-align:left}
.calc-ok{background:var(--greenbg);color:var(--green);font-weight:600}
@media (max-width:760px){.calc{top:auto;bottom:0;right:0;left:0;width:auto;max-width:none;max-height:75vh;border-radius:12px 12px 0 0}}
/* CEO + Ops */
.pagehead{display:flex;justify-content:space-between;align-items:center;gap:12px;flex-wrap:wrap}
.pagehead select{width:auto;min-width:180px}
.chip.on{background:var(--navy);border-color:var(--navy);color:#fff} a.chip:hover{text-decoration:none;border-color:#c9c6c0}
.linktabs{border-bottom:1px solid var(--line);padding-bottom:8px;margin-bottom:12px;overflow-x:auto;flex-wrap:nowrap}
.linktabs a{border:1px solid var(--line);background:#fff;border-radius:6px;padding:5px 12px;color:var(--ink);white-space:nowrap}
.linktabs a.on{background:var(--navy);color:#fff;border-color:var(--navy)} .linktabs a:hover{text-decoration:none}
.stat.bad b{color:var(--red)}
.feedhead{display:flex;justify-content:space-between;align-items:baseline;gap:10px;flex-wrap:wrap}
td.num{text-align:right;white-space:nowrap}
svg.chart{width:100%;height:auto;display:block}
svg.chart .gl{stroke:var(--line);stroke-width:1} svg.chart .ax{fill:var(--muted);font-size:11px}
.legend{display:flex;gap:14px;flex-wrap:wrap;font-size:12px;margin-bottom:6px}
.legend i{display:inline-block;width:14px;height:3px;border-radius:2px;margin-right:5px;vertical-align:middle}
svg.spark{display:block}
details.card>summary{cursor:pointer}
.kpis2{grid-template-columns:repeat(auto-fit,minmax(150px,1fr))}
.kpi2 span{display:block;font-size:12px;color:var(--muted)} .kpi2 b{font-size:21px;margin:2px 0}
.kpi2 i{display:block;font-style:normal;font-size:11px;line-height:1.4}
h2.sec{font-size:16px;margin:18px 0 8px;padding-bottom:4px;border-bottom:2px solid var(--line)}
.dash-sec .card h3{margin-bottom:4px}
table.pl td,table.pl th{white-space:nowrap;font-size:12px;padding:6px 8px} table.pl tr.tot td{font-weight:700;background:#fafaf8}
table.pl td:first-child{position:sticky;left:0;background:#fff} table.pl tr.tot td:first-child{background:#fafaf8}

/* ---------- Tasks ---------- */
.tasks{display:flex;flex-direction:column}
.task{display:flex;gap:10px;align-items:flex-start;padding:9px 4px;border-bottom:1px solid var(--line);transition:opacity .35s,background .2s}
.task:last-child{border-bottom:0}
.task:hover{background:#fafaf8}
.task .tick{flex:none;width:20px;height:20px;margin-top:1px;border:1.5px solid #b9b6b0;border-radius:50%;background:#fff;cursor:pointer;padding:0;position:relative;transition:all .15s}
.task .tick:hover{border-color:var(--green);background:var(--greenbg)}
.task .tick:hover::after,.task.done .tick::after{content:"";position:absolute;left:6px;top:2px;width:5px;height:10px;border:solid var(--green);border-width:0 2px 2px 0;transform:rotate(45deg)}
.task.done .tick{background:var(--green);border-color:var(--green)} .task.done .tick::after{border-color:#fff}
.task.done .ttl{text-decoration:line-through;color:var(--muted)}
.task.leaving{opacity:0}
.task .tbody{flex:1;min-width:0}
.task .ttl{font-weight:600;color:var(--ink)} a.ttl:hover{color:var(--navy2)}
.task .tmeta{font-size:12px;color:var(--muted);margin-top:2px}
.task .tnote{font-size:12px;color:var(--muted);margin-top:3px;white-space:pre-wrap;max-height:3.2em;overflow:hidden}
.task .flag{color:var(--red);font-size:10px;vertical-align:middle}
.task.hi .ttl{color:var(--ink)}
.due{color:var(--muted)} .due.today{color:var(--navy);font-weight:600} .due.late{color:var(--red);font-weight:600}
.proj{background:#f0eee9;border-radius:4px;padding:0 6px}
.who{color:var(--navy)}
.tgroup{margin-bottom:14px} .tgroup:last-child{margin-bottom:0}
.tgroup h3{font-size:12px;text-transform:uppercase;letter-spacing:.05em;color:var(--muted);margin:0 0 4px}
.tgroup.late h3{color:var(--red)}
.tgroup summary{cursor:pointer;list-style:none} .tgroup summary::-webkit-details-marker{display:none}
.quickadd{display:flex;gap:8px;flex-wrap:wrap;align-items:center}
.quickadd input[name=title]{flex:1;min-width:220px}
.quickadd select{width:auto}
.quickadd.compact{margin-top:10px}
.quickadd.compact input[name=title]{padding:6px 10px}
.chips-row{display:flex;gap:6px;flex-wrap:wrap;align-items:center;margin:0 0 12px}
.chips-row .chip{padding:4px 10px;border:1px solid var(--line);border-radius:14px;background:#fff;color:var(--ink);font-size:13px}
.chips-row .chip.on{background:var(--navy);border-color:var(--navy);color:#fff} .chips-row .chip.on .muted{color:#cfd8e6}
.chips-row .chip:hover{text-decoration:none}
.chips-row .sep{width:1px;height:20px;background:var(--line);margin:0 4px}
.seg{display:inline-flex;border:1px solid var(--line);border-radius:8px;overflow:hidden;background:#fff}
.seg a{padding:6px 14px;color:var(--ink)} .seg a.on{background:var(--navy);color:#fff} .seg a:hover{text-decoration:none}
.tboard{display:grid;grid-template-columns:repeat(4,minmax(220px,1fr));gap:12px;overflow-x:auto}
.tboard .col{background:#f7f6f3;border-radius:8px;padding:10px;min-height:200px}
.tboard .col.over{outline:2px dashed var(--navy2);outline-offset:-4px}
.tboard .col h3{font-size:12px;text-transform:uppercase;letter-spacing:.05em;color:var(--muted);margin:0 0 8px}
.tboard .colbody{display:flex;flex-direction:column;gap:8px;min-height:120px}
.bcard{background:#fff;border:1px solid var(--line);border-radius:8px;cursor:grab}
.bcard .task{border:0;padding:8px}
.bcard.dragging{opacity:.5}
.dlg{border:0;border-radius:12px;padding:18px;width:min(520px,94vw);box-shadow:0 12px 40px rgba(0,0,0,.2)}
.dlg::backdrop{background:rgba(20,22,26,.35)}
.dlg-head{display:flex;justify-content:space-between;align-items:center;margin-bottom:8px}
.toast{position:fixed;left:50%;bottom:22px;transform:translateX(-50%);background:#1d1f23;color:#fff;border-radius:8px;padding:9px 14px;font-size:14px;display:flex;gap:14px;align-items:center;z-index:50;box-shadow:0 6px 20px rgba(0,0,0,.25)}
.toast button{background:none;border:0;color:#9cc0ff;font:inherit;font-weight:600;cursor:pointer;padding:0}
@media(max-width:700px){.tboard{grid-template-columns:repeat(4,80vw)}}

/* Owner & facility card */
h3.sub-h{font-size:12px;text-transform:uppercase;letter-spacing:.05em;color:var(--muted);margin:14px 0 8px;padding-top:12px;border-top:1px solid var(--line)}
#contact form > h3.sub-h:first-child{margin-top:0;padding-top:0;border-top:0}
.others{margin-top:4px}
.others .person{display:flex;justify-content:space-between;align-items:flex-start;gap:10px;padding:8px 0;border-bottom:1px solid var(--line)}
.others details{margin-top:10px} .others summary{list-style:none;display:inline-block} .others summary::-webkit-details-marker{display:none}
.saved{font-size:12px;font-weight:400;margin-left:6px;color:var(--muted)}
.saved.ok{color:var(--green)} .saved.err{color:var(--red);font-weight:600}
.tagpick{margin-top:6px} .tagpick summary{cursor:pointer;display:inline}
.tagpick form{margin-top:6px;display:flex;flex-direction:column;gap:5px}
.tagrow{display:flex;flex-wrap:wrap;gap:5px;align-items:center} .tagrow > span{width:64px}
.tag-sug{border:1px dashed #c9c6c0;background:#fff;border-radius:10px;padding:1px 8px;font:inherit;font-size:12px;color:var(--muted);cursor:pointer}
.tag-sug:hover{border-style:solid;border-color:var(--navy2);color:var(--navy2)}
/* Labeled phone numbers (Facility / Owner) */
.ph{white-space:nowrap} .ph-l{font-size:11px;font-weight:600;text-transform:uppercase;letter-spacing:.03em;color:var(--muted,#6b6b6b)}
.chip .ph-l{margin-right:2px} .phones .ph{display:inline-block;line-height:1.5}

/* Brand colors picker */
.colorpick{display:flex;gap:6px;align-items:center}
.colorpick input[type=color]{width:38px;height:34px;padding:2px;border:1px solid var(--line);border-radius:6px;background:#fff;cursor:pointer;flex:0 0 auto}
.colorpick input:not([type=color]){font-family:ui-monospace,Menlo,monospace}

/* Call scripts: spoken lines big, directions small and grey */
.script{margin-top:8px}
.script .sc-say{font-size:17px;line-height:1.45;margin:3px 0;color:var(--ink)}
.script .sc-dir{font-size:12px;color:var(--muted);border-left:2px solid var(--line);padding-left:8px;margin:4px 0}
.script .sc-head{font-weight:700;font-size:13px;text-transform:uppercase;letter-spacing:.03em;color:var(--navy);margin:14px 0 4px}
.script .sc-gap{height:6px}
.branches{margin-top:12px;border-top:1px solid var(--line);padding-top:8px}
.branches summary{cursor:pointer;font-weight:600;color:var(--navy);padding:4px 0}